MRJ Service

Support Services

Service after the sale is an important determinant of the ultimate investment performance of your system. With coast-to-coast, highly trained service engineers and comprehensive applications training augmented with our unique Remote Assistance System we provide unparalleled technical and applications support which minimizes lost revenue and ensures higher productivity.

Our service engineers support one product only, not multiple MRI products or modalities. We are dedicated to servicing in-office MRI only. MRJ customers do not compete with other customers for service support as is often the case with the large multi-product MRI vendors who's priority is the hospital market.

With regional service engineers, MRJ customers speak directly to the service engineer in their region. There is no call center on distant shores to contact when there is a service need as with other MRI vendors. Your first point of contact is "your" service engineer. With a service team that has over 60 years of experience servicing dedicated orthopedic MRI, your practice and investment is supported by the most experienced service engineers in the market.